Privacy Policy

1. Controller

The controller responsible for processing personal data is:

Drip Inc., 3-6-16 Wakaurahigashi, Wakayama-shi, Wakayama 641-0021, Japan

Represented by: Takumi Okubo

Email: contact@drip-inc.jp

2. Data we process

We process the following data:

• ・Email address and display name – when you sign in (back up your account) with Google or Apple. Used to identify your account. If you use the app without signing in, we do not collect an email address or display name; you are identified by a temporary account tied to your device.
• ・Content you enter – information about your cats (name, birthday, sex, weight), care entries, notes, photos, videos, and the display names used within your family.
• ・Device push token – to deliver notifications.
• ・Usage statistics – which screens are used, in anonymized form. Used to improve the app.
• ・Advertising ID – in the free version, for ads delivered by Google AdMob.

3. Data we do not collect

We do not collect location data, contacts, call history, or health data about people.

We do not collect payment details such as credit card numbers. Purchases are handled by Apple; we never receive card information.

4. Purposes and legal bases

We process your data only for the purposes below. For users in the European Economic Area (EEA), the United Kingdom, or Switzerland, the legal basis under the GDPR is given for each purpose:

• ・Providing the app (saving entries, sharing within your family, sending reminders) – Art. 6(1)(b) GDPR (performance of the contract).
• ・Responding to inquiries – Art. 6(1)(b) or (f) GDPR (legitimate interest in communicating with you).
• ・Troubleshooting and improving the app – Art. 6(1)(f) GDPR (legitimate interest in a working service).
• ・Personalized advertising and access to the advertising ID – Art. 6(1)(a) GDPR (consent). You give it in the consent dialog on first launch and can withdraw it at any time.

5. Consent for ads and how to withdraw it

The free version shows ads from Google AdMob. Where required, we ask for your consent through the Google User Messaging Platform (UMP) before ads are shown.

You can change your choice at any time in the app under “Settings” → “Ad privacy settings”. Withdrawal applies from that point on; it does not affect processing carried out before.

If you do not consent, you can keep using every feature of the app. Ads will simply not be personalized.

On iOS, the operating system also asks whether we may use the advertising ID (App Tracking Transparency). You can change this at any time in the iOS Settings app.

With a Premium subscription, no ads are shown.

6. Sharing within your family

With an invite code, several people can share the same entries.

Everyone who joins the same family can see all of that family’s entries: cat information, care entries, photos, videos, and members’ display names. Only share your invite code with people you trust.

Entries of other families are never visible to you. Access is also restricted at the database level.

7. Recipients and service providers

We do not pass your personal data to third parties except as described here or where required by law. To run the app we use the following services:

• ・Supabase (database, sign-in, file storage) – stores your entries, photos, and videos.
• ・Google AdMob (advertising) – in the free version, receives the advertising ID and device data, subject to your consent where required.
• ・Apple (App Store, push notifications) – handles purchases and delivers notifications.
• ・Google Analytics / Vercel – visitor statistics for this website.

8. International transfers

We are a company based in Japan, so your data is processed in Japan.

For users in the EEA: the European Commission has adopted an adequacy decision for Japan (Implementing Decision (EU) 2019/419). Transfers rely on Art. 45 GDPR; no additional safeguard is required.

Transfers to services in the United States (Google, Apple, Vercel) rely on the applicable adequacy decisions or on the providers’ Standard Contractual Clauses.

9. Retention and deletion

We keep your data for as long as it is needed to provide the app.

You can delete your account at any time in the app under “Settings” → “Delete account”. After deletion, entries, photos, and videos cannot be restored.

Entries created by other members of your family remain theirs and are not deleted with your account.

Temporary accounts used without signing in are deleted, together with their entries and photos, after 180 days without use. If you delete the app without backing up your account, your entries cannot be transferred.

10. Security

All data is transmitted encrypted (HTTPS). Photos and videos are stored in a non-public area and can only be viewed by members of your family through time-limited links.

In the database, row-level access control prevents reading or writing data that belongs to other families.

11. Your rights

Depending on where you live, you may have the following rights. Users in the EEA, the United Kingdom, and Switzerland have them under the GDPR:

• ・Access to the data we hold about you (Art. 15).
• ・Correction of inaccurate data (Art. 16).
• ・Deletion (Art. 17) – you can do this yourself in the app at any time.
• ・Restriction of processing (Art. 18).
• ・Data portability (Art. 20).
• ・Objection to processing based on legitimate interest (Art. 21).
• ・Withdrawal of consent, with effect for the future (Art. 7(3)).

12. Right to lodge a complaint

If you are in the EEA, the United Kingdom, or Switzerland and believe that our processing of your data violates data protection law, you have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR).

This is usually the authority where you live, where you work, or where the alleged violation took place.

13. Children

The app is not primarily intended for children. Children should use it under the supervision of a parent or guardian.

14. Contact

For questions about this policy or to exercise your rights, contact us at contact@drip-inc.jp or through the contact form at the bottom of this page.

15. Changes

We update this policy when our processing changes. The version published on this page applies.